iPhone 2.2 Firmware upgrade is a big dud for me. 10 minutes after I agreed to upgrade, my iPhone (3G, less than 2 months old) was completely unusable. So the entire Saturday was almost all wasted on trying to fix this issue. The symptom:
- iTune will try to connect to iPhone, but report “Can’t activate iPhone, … insert correct SIM card or type in PIN code to unlock SIM card”;
- iPhone has only emergency calling capability, nothing but the connect to iTunes picture is displayed.
First made a couple of tech support calls to Apple. The first rep suggested the usual reboot, hard-reset, reinsert Sim card steps; the second rep suggested restoring to factory default setting. None of these made any change. Finally Apple tech support concluded that the 2.2 firmware probably disabled/corrupted the SIM card. So a trip to the AT&T store ensued.
AT&T store determined it wasn’t the SIM card, as a new card and restore process failed to make any difference.
So finally to the Apple store. After some paperwork, a replacement iPhone works just fine with the SIM card and the new 2.2 firmware.
Total cost: $0;
Time spent: 4 hours.